Shipping & Handling
Your order will be processed within 1-3 business days. We strive to get your orders out as quickly as possible!
We process orders between Monday-Friday. Please note that we DO NOT ship on weekends. After processing when shipped out from our store in the US items usually take between 4-5 days to arrive, Some of our products will be handled and shipped out from our warehouse overseas if they're not available in our US store. If leaving from our warehouse items usually take between 7-21 days to arrive. Contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment. Please allow extra time for your order to be processed during holidays and sale seasons.
Please keep in mind that for logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. Please make sure you select the correct model and color because we cannot modify your orders. Modifications or cancellations cannot be made once the order is in the system.
We ship worldwide, international shipping may take from 10-35 business days depending on the country, it may take less it may take more. if your country is not available you will be notified at check out.
Once your order is fulfilled a confirmation will be emailed as soon as your purchase has been shipped which will allow you to track the status of your shipment. Shipping costs are dependent upon the weight of the package and delivery location. Customers are responsible for customs duties and taxes for all International orders.
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. (for international orders)
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our store has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be canceled.
TAXES & DUTIES
Customs authorities require that we state the value of your order directly on your package(s). All applicable customs, import duties, fees, taxes, and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).